Information in business is invaluable, so stay ahead of your competition with feedback directly from your customers.
The application allows you to build a library of customised survey forms and use them to conduct specific surveys either with your existing customers or speculatively to any new group, for example when researching a new business concept.
You can send your survey invitations either by direct email or request participation anonymously through a Customer Comments form directly through your website.
The SurveyMaster will record all your survey responses, with the results displayed in printable colour charts for further analysis via the ChartMaster facility.
Over time, customer satisfaction type survey responses will grow to provide a clearer picture of your business practise, helping to isolate any negative incidents and allowing you to build on your strengths.
Of course, the SurveyMaster can also be used to conduct surveys for any new ideas in the pipeline, making it an effective tool to get relevant feedback before committing to unnecessary business expense.
Easily managed through your online control panel, this application will keep communication flowing between you and your customers at the push of a button.
An essential application to gain an objective point of view on your current business practise as well as your future business proposals, simultaneously helping to grow customer confidence in your product or services.